Dear Rackwire and Directuplink Customers,

On August 15th, 2005, Flare Technologies, Inc. has completed it's acquisition of Global Uplink Solutions' web hosting division, Rackwire.com and Directuplink.com.

We have completed the seamless migration of all rackwire.com and directuplink accounts to our state of the art data center located in central New Jersey with zero downtime.

We would like to take this opportunity to welcome you to FlareHosting. Our goal is to improve your service, while providing more value for your web site. Effective immediately, all accounts will be upgraded with up to 100% increase in disk space and bandwidth. You will also enjoy faster ticket responds time and longer toll free telephone support hours.

You will recieve one more bill from Global Uplink Solutions on September 1st, 2005. Starting Oct 1st, 2005 You will be billed by Flare Technologies, Inc. In most cases, your monthly charge will stay the same. Some customers will see a decrease in monthly fees.

If you have any questions regarding this transition, please feel free to call or email us.


General Contact Information Mail Payments:
Flare Hosting
Attn: Billing Department
3490 Winton Place
Rochester, NY 14623

Operations HQ:
Flare Hosting
3490 Winton Place
Rochester, NY 14623

Toll Free: 1-877-973-5273
Local : 1-585-340-5995

Fax: 1-585-244-8240
Sales Department Toll Free: 1-877-973-5273
Mon-Fri: 9am-5pm EST
Sat-Sun: 10am-4pm EST

Sales Department Email: sales@flarehosting.com

Sales FAQ
Billing Department Toll Free: 1-877-973-5273
Mon-Fri: 9am-5pm EST

Billing Department Email: billing@flarehosting.com

Billing FAQ
Technical Support Please take a look at our Support page to find answers to many clients' common questions, including:
  • Managing email accounts
  • Configuring Outlook 2000
  • Publishing your web site
  • Email Tech Support
Ticket Manager
Use our Ticket Manager to submit technical support requests.

Telephone:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-4pm EST
Toll Free: 1-877-973-5273
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Webmaster: webmaster@flarehosting.com